Could you be doing more to increase customer loyalty?
Isn't it crazy that in today's communication age we don't talk to our customers at the time when they'd most like a dialogue with us?
Most travel agents stop communicating with their customers around 24-hours before departure. But, imagine if you could bridge this communication gap to engage your customers in a personalised dialogue that assists them throughout their journey ...
What would you use this dialogue for?
Create a mobile-enabled, personalised dialogue with your travellers
The ubiquitous mobile phone is the technology that enables you to build a low-cost dialogue with your customers - giving each customer their very own travel assistant (or mobile concierge) so that keeping on top of their travel plans is as simple as checking a text message or mobile-web page.
You're in a fabulous position to offer mobile services. You have the most complete view of your customer's itinerary. Knowing your customer's itinerary means you can tailor a mobile experience that perfectly addresses their wants and needs.
Using StreamThru, the white-label mobile concierge service
Mantic Point's StreamThru is a white-label, mobile concierge service that keeps you connected with your customers when they're travelling. StreamThru's SMS and mobile-web applications keep your customers informed, entertained, and satisfied by creating a relevant, personalised dialogue on their mobile phone. This is a dialogue your customers will truly value and a dialogue that makes you money.
With StreamThru, we help you:
- Reach more of your customers
- With the most relevant mobile content
- Accessed however your customers prefer
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