Reach more of your travellers
To maximise revenue from a mobile concierge service, you need to sign-up as many of your customers as possible to the service. That's why, with StreamThru, we provide airlines and online travel agents with several ways to acquire mobile customers:
1. Capture customers when they book
Ideally, you want to acquire customers when they book, by offering them a choice of 2-3 mobile packages tailored to their needs. Technically, this can be achieved using dynamic packaging, through web-services or by exchanging data files.
2. Provide a standalone micro-site for indirect bookers
Not everyone books direct, so to capture these other travellers and really maximise the reach of your service, we provide you with a white-label micro-site, which you can promote with links from your web-site and in the emails you send out
3. Start quickly with tactical integration
We know that adding new functionality to your booking process is difficult:
- Your booking process is focused on converting customers for your primary products (e.g. flights, hotels, car hire) and space for ancillaries is often limited
- Your internal IT resource is often stretched creating lengthy project lead-times
So, with StreamThru we help you get a trial service up and running within 4-6 weeks. During the trial, you can:
- Prove the value of the mobile concierge service to your business and to your customers
- Fine-tune your mobile packages through testing, to find out which combination of services work best for each of your customer segments
During the trial you acquire customer by inviting them to sign-up for the service by email. The email contains a link to the white-label micro-site, where customers confirm their mobile number and agree to the service terms of use. You can send this link in your existing confirmation and reminder emails, or we can send out a new email for you (using your branding).
What next?
Working on your mobile strategy?
Download our free mobile strategy e-Book
Want to Learn More?
Contact Us to discuss your specific requirements.