StreamThru: The day of travel virtual concierge

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Use SMS to create a 1:1 day of travel dialogue with passengers

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Use SMS to create a 1:1 day of travel dialogue with passengers

As an airport operator or airline looking to enhance service levels and develop new departure day revenue streams ... being able to communicate the right information, at the right time is critical for developing a meaningful conversation with the passenger ... as is the channel you choose to deliver your message.

Immediate communication with SMS text messages

100% of mobile phone handsets can send and receive SMS text messages. And text messages are an immediate form of communication ... consider that 98% of texts are read; 76% of them instantly.

For local and international passengers

SMS is also great for communicating with a multi-national audience. Network operators don't charge for mobile users to receive text messages ... ensuring all passengers can enjoy the StreamThru service for free.

With StreamThru, we instigate the dialogue with your passengers, so we don't have to use short codes ... which means we can support both your domestic and overseas passengers.

The lowest common denominator

Text messages really are the lowest common denominator for day of travel passenger communication.

However, the downside of text messages are:

  • You are restricted to 160 characters per message
  • You can't display any graphics
  • For a service operator, they are relatively expensive to send

So, as an alternative mobile communication channel, you could also consider a WAP / mobile website or develop a mobile phone application.


Contact us to find out more.

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