StreamThru: The mobile travel concierge
What is a mobile travel concierge?
A mobile travel concierge builds on knowledge of your customer's itinerary to engage them in a relevant dialogue when they're travelling. A typical dialogue conducted by mobile phone would include:
- Information you send automatically e.g. flight updates, traffic alerts, and weather forecasts
- Information requested by the traveller e.g. events guide, translation assistance, emergency help
A mobile dialogue is designed to keep your customers informed and entertained by giving them access to information they value, when they're on the move. And, the more people value your mobile travel concierge service, the more they'll want to use it, creating more opportunities for you to make money from mobile.
What is StreamThru?
StreamThru, Mantic Point's white-label, mobile travel concierge service lets you update your customers automatically with timely, personalised information about their trip. StreamThru delivers this information to your customers' mobile phones using proven SMS or mobile-web applications.
To maximise service take-up, StreamThru lets you create different mobile experiences for the different needs of your different customer segments - giving people exactly what they want when they want it.
Who is StreamThru for?
StreamThru helps travel brands engender loyalty and boost revenue by building mobile enabled, personalised dialogues with travellers who are on the move:
- For airlines and online travel agents we help you squeeze extra revenue from each booking by unlocking the value captured within your booking data
- For high-volume, travel-related web-sites (including airports) we help you enhance customer service and let you learn more about your customers by capturing their travel plans through a widget we provide for your web-site
Who's using StreamThru?
StreamThru powers:
- Air New Zealand Boarding Buddy
- BAA Flying Messenger (at London Heathrow)
- easyJetText
- WAYN flight reminders (sign-up from WAYN.com)
Seeing is believing
Why not put us to the test? You can try out our SMS and mobile-web personalised, travel assistant services on our product showcase: www.streamthru.com
What Next?
- Discover how a mobile concierge can help airlines, travel agents, or airports
- Find out why your customers will value a mobile concierge service
- Or, contact us to discuss what a mobile travel concierge service could do for your organisation
Perspectives
"BAA is always looking for innovative new ways of improving the passenger's experience at our airports.
[easyJetText, powered by StreamThru] offers passengers an excellent mix of information, advice, and exclusive retail offers."
Jo Astor, Retail Director, London Gatwick Airport
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