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2020 Innovation The Future of Business Travel.

An Interview with: John Taylor, CEO, action.ai



What Does the Future Hold for Business Travel? 

Technology has already drastically changed the way we travel. But, with the rate at which we’re seeing new technologies introduced, it bears the question: what does the future hold? Which technologies are going to be adopted and how will they affect both the travel professional and the travelers themselves?

We spoke to the CEO at action.ai, John Taylor to find out more.

We discussed:

  • The main drivers for AI adoption across the travel management industry
  • The future pitfalls the travel industry should aim to avoid
  • The ongoing evolution of the adoption/acceptance of technology by travellers
  • Practical advice for organisations embarking on AI projects
  • The development of conversational interfaces and the willingness of travellers to interact with them 

Fill in the adjacent form to explore these topics further.

Download the Q&A.