Post-Booking Automation for TMCs

Turn Booking Data Into Traveller Protection.

Every booking tells you where your travellers will be. Mantic Point continuously evaluates itinerary data against live risk intelligence, automatically identifying affected travellers and helping your TMC take action when it matters.

EXPLORE TRAVEL RISK.

IDENTIFY RISK BEFORE TRAVELLERS ARRIVE

Automatically assess upcoming travel against destination and event risk, helping your team identify potential exposure before the traveller arrives.
MONITOR DISRUPTION IN REAL TIME

Continuously match developing risk events against active and upcoming trips to identify the travellers and corporate clients affected.
AUTOMATE DUTY OF CARE

Apply customer-specific rules to automatically alert the TMC, corporate client and traveller when action or communication is required.

KNOW WHICH TRAVELLERS ARE AFFECTED

Give your response team a clear view of affected travellers, their itineraries and relevant trip information from a central control centre.
KEEP TRAVELLERS INFORMED AUTOMATICALLY

Send targeted communications and updates to affected travellers while giving your TMC and corporate clients visibility of the response.

Turn Every Booking Into a Connected Traveller Experience.

Mantic Point automatically turns booking data into the information travellers need — itineraries, real-time updates, disruption alerts and personalised communications — delivered through your branded mobile experience.

explore traveller experience.

Every Trip, Always Up to Date

Give travellers a single, continuously updated itinerary combining flights, hotels, rail and other travel services — without manual intervention.

Personalised Communications

Use booking, traveller and trip data to automatically deliver relevant updates, destination information and disruption communications at the right time.

AUTOMATE ITINERARY DELIVERY

Automatically create and deliver itineraries across GDS and off-GDS booking channels as the booking changes.
PERSONALISE WITH MANTIC POINT OVERRIDES

Use booking-level Override rules to control content, pricing, segments, language and delivery — creating the right document for each client and traveller.
CONTROL WHAT EACH TRAVELLER RECEIVES

Decide what information is shown, what is suppressed and who receives it, while maintaining the client's branding and communication requirements.

Turn Every Booking Into the Right Traveller Itinerary.

Bring booking data together into a single branded itinerary, then use Mantic Point Override technology to control what each traveller sees and receives.

explore document delivery.

Protect Margin With Smarter Waiver Management.

Airline waivers create an opportunity to avoid unnecessary costs — but only if the right action is taken against the affected booking.

Mantic Point identifies the relevant waiver, connects it to the booking and automates what happens next.

explore waiver automation.

Reduce Debit Memo Exposure

Automatically match affected bookings to the relevant waiver and take action on the PNR, helping reduce the risk and cost of debit memos.
Protect Client Relationships

Act on eligible bookings before additional costs need to be passed back to the client — improving service while avoiding difficult conversations for account managers.

We chose Mantic Point because they make a very good partner.

“There’s a willingness to fit into our box where other potential partners tended to be more rigid in their approach. We found Mantic Point to be very flexible and responsive to the ideas we brought to the table.”

Darryl Hoover, Direct Travel
Chief Technology Officer

Mantic Point understand our business.

“At a time when risk and disruption management are paramount, the provision of outstanding technology in this area is a key strategic priority for our business. Mantic Point has been one of our longest technology partnerships, they continue to bring innovative new products to market and really understand what we do”

Pat McDonagh, Clarity
Chief Executive Officer

Providing our clients and travellers with the best support when travelling is key to our business

"Providing our clients and travellers with the best support when travelling is key to our business and using the best technology on the market is part of that. Working with Mantic Point and their tripscape products lets us provide our travellers with the latest mobile and risk management technology to keep our travellers up to date all the time"

Keith Graham, Selective Travel Management
Managing Director

Our commitment to transparency and personal service aligns perfectly with Mantic Point's innovative technology platform.

"We are excited to partner with Mantic Point and provide our clients with real-time travel updates and personalized travel information" Eric Sakawsky, Co-Founder of Worldgo.

Eric Sakawsky, Worldgo
Co-Founder

We are excited to be partnering with Mantic Point.

"Their innovative travel technology platform will enable us to provide our clients with a range of services that will enhance their travel experience. We believe that this partnership will help us to deliver on our promise of better travel."

Sophie Taylor, Gray Dawes Travel
Chief Technology Officer

Post-Booking Automation for TMCs

One booking. Dozens of things happen next.

Turn Booking Data Into Traveller Protection.

IDENTIFY RISK BEFORE TRAVELLERS ARRIVE

MONITOR DISRUPTION IN REAL TIME

AUTOMATE DUTY OF CARE

KNOW WHICH TRAVELLERS ARE AFFECTED

KEEP TRAVELLERS INFORMED AUTOMATICALLY

Turn Every Booking Into a Connected Traveller Experience.

Every Trip, Always Up to Date

Personalised Communications

AUTOMATE ITINERARY DELIVERY

PERSONALISE WITH MANTIC POINT OVERRIDES

CONTROL WHAT EACH TRAVELLER RECEIVES

Turn Every Booking Into the Right Traveller Itinerary.

Protect Margin With Smarter Waiver Management.

Reduce Debit Memo Exposure

Protect Client Relationships

We chose Mantic Point because they make a very good partner.

Mantic Point understand our business.

Providing our clients and travellers with the best support when travelling is key to our business

Our commitment to transparency and personal service aligns perfectly with Mantic Point's innovative technology platform.

We are excited to be partnering with Mantic Point.

See What Post-Booking Automation Could Do for Your TMC.

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