Automated Waiver Management

Home Product Waivers

Capture the Waiver

Bring airline waiver information into a central waiver hub so your team doesn't have to continually search airline sources.
Identify Affected Bookings

Automatically match waiver rules against your booking data to identify the PNRs and travellers affected.
Apply the Waiver to the PNR

Update the PNR with the relevant waiver information so agents can immediately see what applies to the booking.
Automate the Action

Apply your TMC's rules to automate eligible waiver workflows, reducing manual handling and helping prevent errors.

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See Waiver Automation in Action

Ready to Automate Airline Waiver Management?

See how Mantic Point can identify affected bookings, apply the correct waiver information and automate the actions your agents currently perform manually.

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Everything Your Team Needs to Automate Airline Waiver Management

Centralised Waiver Capture

Bring airline waiver information together so agents don't have to search multiple sources.
Identify Impacted PNRs

Match waiver criteria against bookings to identify affected travellers and itineraries automatically.
PNR Annotation

Put the relevant waiver information directly into the PNR where the consultant needs it.

Automated Waiver Application

Apply TMC rules to automate eligible waiver actions and reduce repetitive agent work.
Reduce Debit Memo Risk

Help ensure waiver codes and supporting information are applied correctly and consistently.
Operational Visibility

See which waivers are active, which bookings are affected and what actions have been taken.

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Airline Waiver Automation Guide

See how automated waiver management can reduce manual workload, improve consistency and help TMCs manage disruption at scale.

See How Waiver Automation Fits Into Your Post-Booking Workflow

See how Mantic Point can connect airline waiver intelligence, booking data and automated actions with the rest of your post-booking operation.

BOOK A TMC TECHNOLOGY REVIEW