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Privacy Statement

Mantic Point Solutions Data Privacy Statement

At manticpoint.com and streamthru.com, sites operated by Mantic Point Solutions Ltd, we respect your privacy.

This statement outlines Mantic Point's policy on the privacy of individuals whose data are processed and/or stored by Mantic Point as a result of our provision of services to the travel industry. This statement applies for data collected via the manticpoint.com and streamthru.com websites. Mantic Point may include links on these websites which lead to other parties' websites which are not covered by this privacy statement.

This privacy statement explains how we collect data about our travel industry customers and users of our websites, how we use that data, and to whom that data might be sent.

What kind of data does Mantic Point collect and how do we collect data about you and your use of the website?

  • Mantic Point obtains consumer information from travel agencies, airlines, airports, hotels and other travel related companies with which Mantic Point has a legal or business relationship. Information collected can include names, postal addresses, e-mail addresses, telephone numbers, travel details and certain preferences you have depending on the services or information you request.
  • Information may be also collected when you visit the manticpoint.com or streamthru.com websites. In this regard, we may also ask you for personal information in a variety of circumstances:
    • when you register with us, use one of our services, subscribe to our newsletter, enter competitions or register for promotions; or
    • when you take part in surveys or provide us with feedback.

How do we use/process your data?

Personal data will be processed in accordance with applicable EU law and regulations regarding data privacy.

Personal data will be processed, stored and disclosed only for the business purposes as described below.

We may use your data for the following purposes:

  • to provide you with the highest possible level of service and to help you to obtain the best service from our website, mobile apps, disruption services and risk management services;
  • to notify you about our products and services or other marketing materials which we think may interest you;
  • for other administrative purposes and for internal analysis; and
  • to participate as part of a survey or to get feedback.

To whom may your data be disclosed?

We will only disclose your data to our partners for the purposes of fulfilment of your itinerary service.

We will not disclose your data to any third parties except where necessary for the purposes of fulfilling the services you have requested from your travel agency that are provided by Mantic Point, or requests that you make on the manticpoint.com or streamthru.com websites, or as otherwise described in this statement.

We may disclose your information if required by any applicable law, subpoena, or regulation. We may also disclose your data to third parties and professional advisors acting on our behalf who are obliged to keep that data confidential.

How do we secure your data?

Personal data will be safeguarded from unauthorised use, disclosure, destruction and alteration by physical, technical and organisational security measures that are appropriate to the risks, such as accidental loss or damage or unauthorised access, arising from the processing of travel information.

Security offered on this website is based on a technology called Secure Socket Layer ("SSL") which lets your browser automatically encrypt or scramble your data before you send it to us.

Transfer of information and Third Party Processing

Where a third party is used to process personal data on behalf of Mantic Point, the third party will be obliged to take measures to protect that personal data.

If it is necessary to transfer your data to another company then we will instruct such companies to process your personal data in accordance with all applicable rules and regulations. We will also take any other required measures to ensure that such transfer is lawful.

Implementation of this Statement

Mantic Point staff are aware of and have been instructed to comply with this statement and with applicable data privacy regulations.

Cookies

To make manticpoint.com and streamthru.com work even better for you, we also use 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access manticpoint.com. Most browsers automatically accept cookies, but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in the future.

To establish how customers reach our site, we collect information through cookies. No personal information (i.e. that can identify you) is collected during this process.

Statement regarding information from minors

Our services are not intended for use by minors. We do not knowingly collect personal information from any minor.  

Access to data/Opt out

Upon written request and to the extent required under applicable law, Mantic Point will inform you about which of your personal data is processed by Mantic Point. If any such data should be found to be incorrect, we will correct that information at your request.

Concerns or Questions regarding your privacy

Any questions or concerns regarding the Mantic Point Data Privacy Statement should be directed to info@manticpoint.com